Radio Shack's New Commitment To The Internet Includes Firing People Via Email

from the seems-a-bit-harsh dept

In the last few years, there have been a bunch of stories, usually out of the UK, of companies firing people via text message. Text messaging just isn’t as popular in the US yet, so it seems that Radio Shack decided to go in a different direction and fire 400 people via email. The company is defending the decision by saying that employees had been told that they would be notified electronically, so they don’t see what all the fuss is about. I guess that beats the excuse another company used recently, that being fired electronically was just a part of youth culture. Of course, over in the UK, some of the people who were fired by text message later won additional compensation for being cynically manipulated. Speaking of which, if being cynically manipulated deserves extra compensation, I’m sure there are plenty of people who are probably owed a lot of extra cash.


Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Radio Shack's New Commitment To The Internet Includes Firing People Via Email”

Subscribe: RSS Leave a comment
44 Comments
Anonymous Coward says:

Re: Re: Like the products they sell...

I agree that Radio Shack is probably going down the tubes. I left RS as a store manager 4 years ago. I miss a lot about the job and the people, but I don;’t being downrated from not selling enough phone cases and CLA’s with the phones. Never mind the fact that we would get say, 12 new phones, and 3 cases and 3 CLA’s. Pretty hard to accessorize a sale that way. I even did exception ordering in order to get the needed accessories. That didn’t work. You can’t sell from an empty cart, folks!

Mike (profile) says:

Re: Text messaging not as popular in the US?

Are you sure about this? I’m sure high school kids would beg to differ.

From the the news yesterday:

“About 40 per cent of the more than 200m mobile phone subscribers in the US now use text messaging, up from 25 per cent in 2003 but still far behind the 60 per cent plus penetration rates in Europe.”

So, yup. I’m sure that text messaging is not as popular in the US.

Kilroy says:

Being fired via email can be better than in person because words can be chosen carefully and deliberately.

In our politically correct business world, the employer doesn’t want any more headache from an already burdensome employee than absolutely necessary. Firing via email gives a chance for both parties to have a written account of the termination and leaves less room for “heat of the moment” exchanges between employer and employee.

As long as it is clear that one has been terminated and that he/she gets the email in a timely fashion, I don’t see why this is a big deal.

Fernando says:

Re: What a hell are you talking?

If you work for a respetable company they will let you know that you are not going to be needed no more on person, a profesional manager will not let the “heat of the moment” get on him/her and will control the situation so the other part act on th same way…

Now if you work on a place with a team that is not trained and up to the position, they will do that, because they dont have the skills to handle the situation so take 45 minutes to write a couple of lines are as much as they can do… or you work on a company that dont care for the people that work there and they will not pay some one to do the job.

I was fired from Nextel by emal, and I think it’s the most unpersonal and unprofesional way to act, haha… they dont even say what was happening, the email say something like there was a meething on the room 502, and when I walk in there was a group of maybe 50 people waiting, then some one that I never see before just ask us to take a sit, and pum!! she just say “we are going to give you some envelops, put your key and name tag there and on a couple of days we will send by postal mail your personal items from your workstation, thanks and have a great day…”

Tyshaun says:

Re: waaaa

It saves Money and Time; what’s the big deal. I read all the time on Tech Dirt how people want the corporate world to enbrace and support the use technology, but now when they do everyone still complains. Is anyone ever happy?

I agree with you that techDirt is an advocate for increased use of technology, but sometimes I think that’s not a good thing. I remember in Engineering School that the first thing they taught us in intro-to-engineering is “Engineering is the application of scientific principles in order to develop practical uses of scientific advancement for the benefit of mankind”. To me, technology is a tool that is supposed to enrich our lives, not an object to be hidden behind when dealing with the human element is too inconvienent.

Yes, it is definately more efficient to fire people by e-mail, but is it more humane? Peoples jobs are more than a source of income they are part of their identity, a culmination of years of schooling and work in some cases. To have a simple e-mail sent without at least the courtesy of a face-to-face meeting seems a bit too dehumanizing to me.

Let’s use technology for what it should be, the applied use of science to help humans progress. Firing people by e-mail, to me, is in no way progressive, just cowardly.

Mike (profile) says:

Re: waaaa

It saves Money and Time; what’s the big deal. I read all the time on Tech Dirt how people want the corporate world to enbrace and support the use technology, but now when they do everyone still complains. Is anyone ever happy?

Heh. We don’t support the embrace of tech for no good reason. In this case, it seems like a use of technology that could do a lot more long term harm than good.

Shinanigans says:

Committment, . . .

Wow! Firing via email, . . . now there’s one I hadn’t thought of. You’re right, its got it’s down side, but really, . . . what about my feelings? I don’t have to be concerned about how to handle a certain reaction, or retaliation, or. . . anything! Fantastic! I can sit in front of the television watching family demoralizing – and parent bashing programs from which to glean my email-firing comments and be as cute and insensative as I want to be about it!

Now, if I can just figure out how to get the background applaud and laughter to queue up on the email while the reader is reading it?!!!

GET BACK TO WORK!!

Anonymous Coward says:

to #10

i see that being a big problem. or get a guy who was fired, and then send it back to the manager…or any number of ppl who pissed him off. that’s not cool.

maybe add some type of web link, where you click and then enter your employee password or something, and then it’ll tell you if you can sleep in the next few days…

however, as mentioned earlier…it seems un professional to fire someone from email, yet to still requrie business interviews. kind of a double standard.

myself, if got my email at 8am saying i was done…i’d spend all day just goofing off. then go on a sexual harassment rampage. since i’m not “part of the company” i’ll be good. when a civil suit was brought on…bam i’ll sue the company for allowing me to say on the premisis after i was fired. had i not been there, i wouldn’t been able do that.

Neal says:

Firing practices

Firing practices should be similar to hiring practices. The firee should be called in to interview with at least as many individuals as interviewed him, and they should spend as much time as in the hiring process, only he should dictate the direction of the process. If he needs to grill the others about his shortcomings in order to improve himself, then he can. If he needs to grill them about their idiotic policies, lack of understanding of the business, or their shortcomings then he can.

Sanguine Dream says:

Plain and simple

Firing by email (or by any matter that isn’t face to face) is cowardly. This is just another way for the faceless corporations to hide in there offices and pass the buck of resposibility on so they don’t have to do it. I’ve been fired by email (and this was back in 2001) and after getting it I just went up to the pansy and confronted him on why? Yes we didn’t like each other at all and had done some things that allowed him to fire me with good reason. But good reason or not firing by email is a sign of a pussy ass coward!!!

Brian says:

Just another step back

Its just another way RadioShack shows how messed up of a copmpay it realy is. With each step RadioShack takes in its “turnaround” plan it seams they take a step further back. They try to compete with the “big box” companies but fail to realize they are not able to compete with them because of their small store format. When RadioShack realizes it cant beat them and trys to just be what it was in the 90’s, a great place to go for answers from knowledgable sales associates and cool gadgets, maybe they will one day become great agian.

Ivan Bezukoff says:

Radio Shack email

For some of us a few years ago your company was your home away from home. You were loyal and put in that extra mile. Today if it’s not to late to grow up; and realize your work place is just a place of work, period. You never leave anything there that you might have to go back and get. Bring the required equipment you have to use to get the job done and then take it home at the end of the day. If the company insists you use certain tools then they should provide them. If they get paranoid about you leaving with your pack; insist that they examine it throughly, and then start looking for a new job that night.

Brian says:

re: Waaaaa

I still don’t feel that getting fired by e-mail is any more demoralizing than getting fired in person…at least not to me. I’ve never been fired, so maybe I just don’t get it. But I could see how sitting there getting fired face to face in front of the peers I have worked with for years and years could be WAY more demoralizing than getting a simple e-mail where I could just collect my things and go home without having to look into the eyes my HR manager that would have that look of fake care on their face. In fact, maybe they are doing me a favor by helping my self esteem…? Bottom line is getting fired would suck in most scenarios no matter if by text, e-mail, fax, telegram, or tap on the shoulder on a Friday afternoon.

Now, like that person said above – get back to work [before you get fired]!!!!

mary Zimmerman says:

radio shack sucks as a employer

My son worked at radio shack for 1 1/2 years. He took training for assistant manager, and was moved to a different store, and brought that store up to number 2 in the colorado (aurora area). He was fired because he used a $7.00 radio shack gift card that was given to him by a friend. Another employee was fired cause he didn’t sell enough cell phones. That guy was there 14 years. Sounds to me like this district manager, was scared of loosing his job, cause my son and his friend could sell, and it made the district manager look bad! Radio Shack uses fear of firing , as a way to get employees going, if they would just use reward instead, they would be a better company. I bet their unemployment rate is low, well good for them, I hope they sink in this economy. Sounds like they are because of flimsley excuses, they use to get rid of good employees! Radio Shack is not a decent business to deal with!

Mary Mitzan says:

Buying an adaptor for a CD Player

I Purchased a CD player 5/30/09. I paid $42.79. I had to order an adaptor for the car. That was done. To be notified by phone on Friday 6/5/09. Notification never happened !! I drove back 12 Miles to check and there it was on the back shelf. I got that & A plug in for electric And paid about %52.00. Then I needed the adaptor!!!(for both). The kid that waited on me jumped from me to another customer that was being taken care of by the other woman clerk.This happened the first time I went in also, But I ignored it, I was in the store for 49 minutes. While he jerked around checking the connector tips. Completely loosing his train of thought,of which by this time, I realized he had none. The other clerk was completely aware of this situation.Did not speak or tell him anything. By the way, when I left after buying the car & House adaptor, he told me I had to bring the CD and adaptors back to be matched up. Now this has been my third trip. 72 miles. Then we played the above game. I eventually, before loosing my temper,Put it all back in my bag and left, I was not alone. My friend was mezermised by this employees performance. I found one of my reciepts. Can’t find the other. I am going back for a refund of everything. We’ll see what happens next. I will then go to Walmart and get what I want, I have always used Radio Shack all my life. Had little or no problem. I am 65 years old. I will drive the 24 miles to correct this problem. Fair Warning. The store is Santa Fe Electronics, Inc.168 S, Lawrence Blvd,Keystone, Fl.32656 ID#74897339,net ID:518 Retrieval Ref:915814201754,Trace audit:201754,settle date:0531. I paid with a debit card through Capital City Bank. Hopefully you will look into this matter. Mary Mitzan 8713 SE County Road 325,Hampton, Fl.32044

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Ctrl-Alt-Speech

A weekly news podcast from
Mike Masnick & Ben Whitelaw

Subscribe now to Ctrl-Alt-Speech »
Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...
Loading...