Sellers Band Together To Create Their Own Naughty Buyer List For eBay
from the well-that's-one-way-to-deal-with-things dept
Back in February, you may recall that eBay announced plans to ban negative feedback from sellers to buyers. The problem was that many sellers were apparently using it as a weapon against buyers who might criticize them. That is, if you had a bad experience as a buyer, rather than fix the problems that resulted in that bad experience, the seller would simply slam you back in the buyer feedback. In other words, it had become something of a nuclear stalemate — forcing buyers to be too afraid to leave any negative feedback for sellers. Of course, banning negative feedback on buyers seems a bit extreme as the response. And, in the comments to our post, people suggested a variety of alternatives eBay could have tried (including not letting you see the feedback someone left for you until you leave feedback for them). In the meantime, sellers who are upset about this may now have another weapon. One site has set up a system for sellers to share their own buyer “blacklists,” effectively creating a large list of problem buyers. What’s most interesting to me, is how this shows how the community itself responds to a change in the rules that they feel has too many negative consequences — rather than just waiting for eBay to fix the problem.
Filed Under: auctions, feedback, ratings, sellers
Companies: ebay
Comments on “Sellers Band Together To Create Their Own Naughty Buyer List For eBay”
eBay struggles hard to be the worst major site on the web. Not letting you see your feedback until you’ve left feedback wouldn’t work because many sellers use multiple accounts. It’s useful for shilling and to ask questions. When you’re interested in something rare (say, BMW Isetta cars), you notice that the dodgy sellers use several accounts.
work around
firefox extension? right click on a word, it connects to something, and sees if that word is an ebay username on this sort of site with ‘problems’ and shos a rating?
how long before the lack of positive feedback on ebay becomes the ‘new negative’? anyway?
What is the Basis For Seller Feedback...
…other than “paid” or “didn’t pay”?
Stated differently, would a “Better Customer Bureau” really be anywhere near as useful as the Better Business Bureau?
eBay’s proposal is totally innocuous and probably a good idea.
Re: What is the Basis For Seller Feedback...
Jeez, r u kidding me?
They pull thousands of scams – change terms after the auction, extortion for feedback, bounced checks, chargebacks, harass, stalk, cyber-stalking, etc., etc., etc.
One college fraternity posted on their web site a way to get “Free” college textbooks – buy them from an unsuspecting Amazon or eBay seller, then tell them it arrived in awful condition (or didn’t arrive at all) and you’ll leave them horrible feedback unless they refund your order.
Seller Feedback
I have been slammed by this before. I think the ONLY thing a seller should be able to leave as feedback is paid or unpaid. Instead of banning it though, I think they should require the seller to leave feedback before “unlocking” the ability for buyers to leave feedback. This way sellers have their choice…leave truthful feedback or beware what the buyer may say.
In fact I only shop from sellers now who I know leave feedback right away. So far, I have had no complaints.
Re: Seller Feedback
I’m a seller and rarely get one really nasty, rude and bad customer who want unreasonable demands, we are not protected by ebay in any way as a seller. I have 1500 positive feedback so that shows I am fair and go out of my way. But when someone comes along that thinks you did something wrong and won’t contact you and let you even try to make it right, they just give backfeed back. That is a bad buyer. We are not protected!!!
Re: Seller Feedback
I’m a seller and rarely get one really nasty, rude and bad customer who want unreasonable demands, we are not protected by ebay in any way as a seller. I have 1500 positive feedback so that shows I am fair and go out of my way. But when someone comes along that thinks you did something wrong and won’t contact you and let you even try to make it right, they just give backfeed back. That is a bad buyer. We are not protected!!!
Re: Seller Feedback
Here’s an example of what sellers are running up against, and why you are very wrong in your attitude.
Several sellers in China buy at inflated prices, receive the items, wait until the last minute to file a SNAD claim with PayPal and email seller to ask for a VERY significant discount. This is, frankly, blackmail, and refusal to rebate runs the risk of negative feedback, losing the PayPal dispute, and buyer sending back, by Registered mail…NOTHING, an empty package. A quick check of some of the IDs show that this is routine with a few buyers.
Under your scenario, the buyer has already received positive feedback from me, and only starts the trouble 44 days later. Result; very bad buyer with 100% positive and undeserved feedback.
The very least you should allow me is the right NOT to leave positive feedback for these people!!
So i should only be able to leave “paid” or “unpaid” feedback??
3.
How about the following:
Buyer sent a bad check.
Buyer received item, held onto it for 10 days, then wanted the money back because it “arrived broken”.
Buyer bid on an item 25 times, then refused to make payment using methods clearly listed in 3 different locations in the auction.
Buyer left positive comments, but selected negative feedback, and emailed me to laugh about it.
Buyer bought a PC game, held it for a few days, then returned it because it wouldn’t install. Returned item installed fine on receipt…
Buyer sent multiple (like 100+) harrassing/threatening email letters after I removed him from an auction due to failure to pay on last item he “won” from my auctions.
And these are just a few of the reasons I stopped selling on ebay after the “no negative” rule went into effect for buyers.
Re: 3.
I’ve seen similar things happen in my 9+ years on eBay. Negative feedback from deadbeat bidders; negative feedback for an item that the buyer claimed was damaged (they over-wound a music box that was working perfectly prior to shipping). Now someone can place hundreds of winning bids, not pay for anything, and the worst they can get is a “neutral.”
Ebay has failed to see who their customer really is — the seller. They keep thinking that the buyers are their customers. Wrong! The buyers are the sellers’ customers; sellers are eBay’s customers.
I hope eBay dies a slow, agonizing death, and to the MBAs who came on board and ruined a wonderful site — may all of you greedy pricks burn in hell.
Re: 3.
Buyer sent a bad check.
So don’t leave feedback until the check clears…mark as a ‘Not Paid’
Buyer received item, held onto it for 10 days, then wanted the money back because it “arrived broken”.
Get the item back and verify it was broken. Maybe it really was broken on arrival, you don’t know for sure. Mark as ‘Paid’
Buyer bid on an item 25 times, then refused to make payment using methods clearly listed in 3 different locations in the auction.
Mark this as ‘Not Paid’
Buyer left positive comments, but selected negative feedback, and emailed me to laugh about it.
So you turn around and ding them with a negative feedback? That sounds childish.
Buyer bought a PC game, held it for a few days, then returned it because it wouldn’t install. Returned item installed fine on receipt…
So sell it again and mark as ‘Paid’ on the original buyer. Sometimes people are just dumb, doesn’t mean anything deceptive went on.
Buyer sent multiple (like 100+) harrassing/threatening email letters after I removed him from an auction due to failure to pay on last item he “won” from my auctions.
Well since they didn’t win the 2nd bid you wouldn’t be able to leave feedback anyway. One the first bid mark as ‘Not Paid’.
I still am not seeing how the seller having only these two options is a bad thing.
Re: Re: 3.
Obviously, you don’t sell on eBay, or don’t sell regularly, or you wouldn’t be so simple-minded. (The only other option is that you’re one of the deadbeat bidders.) There’s a lot of time, effort and expense involved in creating a listing, preparing photos, packing and shipping. For bad checks, not only do I not get my money, but I get dinged by my bank for $25 for depositing that bad check. And yet you think I should have no recourse? Sorry, but if you take off the rose-colored glasses for a moment, you’ll see that it’s not quite that simple.
In the past, I’ve had buyers leave negative feedback because I don’t take personal checks (clearly stated in the auction listing), yet they bid on my auction anyway. And I should just sit back and take that? My reputation should be damaged because some jerk can’t be bothered to read or follow the plainly stated terms? Or according to you, I should just mark it as “paid” and leave it at that? If that wasn’t so incredibly stupid, it would be funny.
Re: Re: Re: 3.
How fair is it that sellers can be weeks late shipping out an item after countless emails and if I leave them a neutral or negative remark they turn around and leave me some negative remark such as “bad communication”? This has happened to me 4 times. I’ve bought an item, paid for it within an hour, and then wait weeks upon weeks for an item I paid express shipping for?
The majority of sellers will wait until you post feedback before THEY post feedback. If I pay on time and the seller sucks and ships out my item two weeks late, is it fair for them to leave me a negative feedback because I leave them one? No! Sellers are just as much to blame as buyers.
Re: Re: Re:2 3.
um don’t be an idiot and buy from that seller in the first place for charging excess shipping? I have no sympathy for you! You know the price of shipping BEFORE YOU BID! If you don’t want to pay that shipping DON’T BID IT IS AS SIMPLE AS THAT! It is idiot buyers like you that perpetuate those types of sellers and you only have yourself to blame!
Re: Re: Re:3 3.
The point was not about the shipping charges – it was about paying more for faster shipping, then ending up waiting 2-3 weeks for the seller to send the item. I’ve had that happen once or twice. If you’ve paid for overnight shipping don’t you expect the item to arrive in one or maybe a couple of business days? Not weeks?
Re: Re: Re:2 3.
Retaliatory feedback is one of the few things you can get eBay to reverse, but it takes a lifetime and about a brazilian emails.
I agree, both sellers and buyers are to blame, but why are buyers now the only ones who can leave negative feedback? There are just as many problem buyers as there are problem sellers, but eBay only wants the problem sellers identified, not the problem buyers. That just opens the whole thing up to more scam artists, because sellers can no longer identify the problems.
In your four cases, it sounds like you paid via Paypal, through which you did have recourse. Now, the new policy is that sellers don’t get paid for 21 days, which will also drive sellers away from Paypal. I’m not going to sell you something, ship it to you, and then wait 21 days for my payment. Simple fact is, no payment, no shipment. Period. If I have to wait 21 days for Paypal to release my money, then you’ll have to wait 21 days for me to release your shipment. But Paypal thinks I should ship the item, and wait patiently for my money. Um, sure. What I’ll do, for the very few remaining items I plan to sell on eBay, is simply no longer accept Paypal. Money orders only. And on our website, we’ll gladly accept Google checkout, but no longer will we use Paypal.
Re: Re: 3.
If someone sent you 100+ harassing emails, why didn’t you block their email address after they sent you a few of them? I would have called my Internet service provider and reported the person spamming my email addy. And if they did it through eBay, I would have reported the 100+ harassing emails, one-by-one to eBay. Nobody should ever have to deal with that nonsense. Sorry you had to go through that.
Where to?
Anyone seen any ‘colonies’ from the reported mass exodus? What auction sites are people frequenting instead? There’s a lot of stuff I hate about eBay, but the sheer SIZE of it means it’s superlative in terms of offering what the buyer and the seller want — an audience, and a large selection, respectively.
I think once a company becomes the de facto standard in the field, they seem to make unilateral stupid decisions. They can afford to piss off some sellers, because new people are signing up daily — and oh, the emerging markets! I find so many hong kong located items when searching.
This summer I tried to sell an item 3 times. Each time, the auction ended, and the buyer wrote and said oops sorry! I didn’t want to buy that, after all. Ebay stuck me with the huge listing fee (they refunded the final value fee, but so what? If the eBay system worked, I’d have gotten my listing fee’s worth — as it was, I didn’t.) After the auction failed for the third time (three buyers, three deadbeats) I sold on Craigslist for the first reasonable offer. The lack of customer response and the whole experience in general left me pretty disgusted. I’d love to find a viable alternative.
Ebay is going to kill itself
By not letting seller leave negative feedback you are essentially killing yourself E-bay. I have been the victim of buyers who fail to read the entire auction before bidding, buyers who are entirely unreasonable as to how to make things better after a sale and my feedback has suffered because of that. Why should the seller be vicitimized for doing nothing wrong? How can you have a “one-sided” feedback system? Who has the power now? Whichever side you disallow from leaving negative feedback you are just making the other side “all powerful”. We all know that there is always one rotten apple in the bunch and unfortunately they ruin it for everyone. But you can’t blame everyone for a few people’s actions. Personally, I just think E-bay got tired of settling claims by both buyers and sellers that negative feedback should be removed. This way they dont have to deal with all of their users arguing every time someone leaves a negative feedback. Sorry E-bay I think you definitely dropped the ball on this one.
Ebay Feedback
I have been a registered eBay user – buyer & seller for 10+ years.
The new feedback change is horrific, and has been destructive to
sellers already. Personally, it has had little impact but that does not
make it correct. There has always been an option on both sides to leave
appropriate feedback: Positve +1, Neutral 0, or Negative -1. Now
neutrals are also -1. The eBay sellers (who are also buyers) including
myself have been on all boards throughout the eBay since the change
went active yesterday.
Years ago when Pierre made his original gaff of “only a $1″ I was
very vocal on the boards to the point that eBay was threatening me.
Those clips are still around. eBay modified the edict and all settled
down but it was many years until I regularly bought & sold again. Some
changes have been beneficial, some not. But I was always proud of my
feedback-my cyberspace footprint-but no more. Now they have managed to
destroy many cyberspace footprints in one fell swoop. When a business
has been based and branded with a superior ingredient that is modified
the result can be detrimental. New Coke springs to mind.
After thoughtful consideration, I am letting my last auctions wind
down and my last bids on purchases finalize. By next week I will be
posting on other sites. I wanted to let you know the result of the
newest action for one member. There is a firestorm brewing and I am
moving out of the line of fire.
I am leaving this everywhere I do business and for the News Media. Power Sellers have started closing their stores. Sellers have been suspended. Ebay had it’s own commodity or product, the sellers. It damaged its product.
All positive feedback...
I was surprised when I went to leave feedback for a purchase last night to see that I can no longer get negative feedback from sellers…except I had never gotten negative feedback in seven years of being on the site, so I was a little confused. (I hadn’t read this site’s article about that proposal ahead of time). I’ve not had problems with sellers, and I usually check to see if the negative feedback left on a seller’s page is due to the seller being bad (I saw one blatant case where the seller screwed off for the last two months before abandoning selling altogether) or the buyer being a problem shopper. How does this protect the seller from crappy buyers? Especially with the proposal of the seller leaving feedback first, it leaves the seller vulnerable to negative attacks and impacts their rating without affecting the buyer (who sometimes does deserve a negative). I always leave feedback after I’ve received my purchase and I would contact the seller if I had a problem before even thinking about leaving negative feedback, so I’m not 100% sure why eBay had to do this.
What rights to sellers have in terms of refusing a bid from a specific buyer? If johndoe is on one of these blacklists and is the winning bidder on an item, can the seller refuse to give it to him and instead offer it to the number 2 bidder? Or refuse to honor the auction at all?
Re: Re:
Sellers can create a list of blocked bidders, but that’s closing the barn door after the cows have gotten out. Without seller feedback, you don’t know if a bidder is a charm to deal with or just a deadbeat jerk until the auction is over. With negative feedback from sellers, I can see if the person bidding on my auction has deserved negative feedback (not all negative feedback is deserved), and determine for myself if I’m willing to deal with them.
Re: Re: 13 sonofdot
This is not really a good comparison because the sellers on Ebay were not the ones that left the barn door open to begin with. The sellers can only do what they have available at this point to let one another know if a buyer has not acted in good faith for one reason or another. At this point sellers have two options I can see: Create this list or sell on a different site. I, for one, would sell on a different site.
Re: Re: Re: 13 sonofdot
It’s not a comparison, it’s an analogy.
Sellers didn’t leave the barn door open, but this new policy does. Without the benefit of (deserved) negative feedback for buyers, sellers can’t tell if they should block a bidder until the bidder has potentially already won an auction, when it’s too late (hence the barn door analogy).
You’re right that sellers now have two options, and most (that we know, anyway) seem to be taking the option to sell on a different site. eBay won’t begin to see the fallout of this boneheaded decision for another few weeks, when it will be far too late to bring the sellers back into the fold (many were waiting until today to jump ship, if they didn’t already jump due to the fee increases). And the MBAs can pat themselves on the back for lining their pockets with money, while destroying what was once a good community.
My own personal issue was I sold a Shuttle bare bones small form factor system. I put in large fonts the exact specs of the system and specifically mentioned that it was an AGP slot. The person then emailed me claiming it was “broken”. Long story short, he didn’t know the difference between an AGP and PCi Express (I’m assuming he was a kid because the way he talked, he didn’t even know what an AGP form factor was). Out of 45 transactions since 1999 I had a perfect record and this little bastard ruined it.
Personally i think eBay has simply gotten too big for its own good. they can’t possibly police over 5 million transactions per day so their method of solving problems like this end up not making anyone happy.
I have a site for you...
Funny how one sided this is…I registered thisebaysellersucks.com because I was repeatedly ripped off by sellers, or because a seller left negative feedback when I honestly left either negative or neutral. It is not one sided, it is bilaterally a shit hole now a days.
Ebay Feedback Changes
I have been selling and buying on ebay for quite some time and I’ve had problems from both sides.
I have had sellers leave negative feedback just in retaliation for leaving neg. and even worse, I’ve also had them leave neg just because I left a neutral – even when they deserved a neg! 1 time, I actually had a seller leave a negative because I was honest but still left positive!
I’ve also had buyers leave negative feedback just because they are as*holes and wait till i’ve left feedback first.
I’ve had buyers threaten to leave neg if I didn’t refund half their money, because they didn’t fully read the details and bid with out even knowing what they were bidding on then decide they “just don’t want it”.. or worse, they bid on clothes and don’t check the measurement get it and obviously doesn’t fit or they damage the item and file a complaint that it wasn’t as described.. the list goes on and on! This is why many sellers would wait for the buyer before leaving feedback before these changes went through. You get burned too many times and you become suspicious of everyone from both sides of the spectrum. The feedback system was flawed to begin with! Their first mistake was making neutrals a negative aspect.
Any time I’ve bought and there has been a problem with the item I have always contacted the seller first to give them the chance to make it right. Where as as a seller I have stated this very same thing in my auctions to give me the opportunity to fix the problem before leaving a neg. Several times I have been stuck with buyers who just wanted to get something for nothing or were pissy because they SIMPLY didn’t read all of the info stated in the auction, then passed the buck onto me because they JUST can’t admit they are wrong!
At least before as a seller you had some sort of say in the argument. Now we cant have any say for fear that you say one thing that MIGHT be negative towards them, you get a ding to your feedback score even if it is a positive rating you left them! This is not going to help in any way it is just going to make sellers more paranoid and mistrusting and in turn we’ll all drop off because ebay CONTINUES to alienate us!
As to the people who say “well all that counts is if you were paid, I paid so you should leave me positive for paying” – but the reality is that as a seller you aren’t just leaving feedback for getting paid you are letting other sellers know if that buyer is problematic or difficult to deal with, and giving them a fair warning if they see they are a problematic buyer. It is giving feedback on the ENTIRE transaction and the experience.
For instance, it isn’t fair if you as a seller have to wait 3-4 weeks to receive payment. You then have to go through all the trouble of filing the disputes and waiting on ebay to respond, only to be paid the day before settling!? So you are just supposed to be happy you got payment at all? Some buyers DESERVE to have a neg left for them! Especially when they waste your time like that!
Now it is completely one sided and unfair. I will be taking my business elsewhere until they change their feedback policies!
Easy Fix
QUIT USING eBAY!!!!
I’ve bought several things on eBay, but have never sold anything. I have a 100% positive feedback record, all entered before this change took effect. I’m against this change. In the past, a good feedback rating showed that I was a good buyer. Now, it’s basically useless since I could have had a dozen bad deals and they wouldn’t be reflected in the feedback. How is that better for me?
I sent eBay an email protesting the change just now. Let’s see how long it takes before one of the trained monkeys there sends me a reply that includes the help page explaining the feedback changes, rather than actually writing a response to what I wrote.
eBay is broke.
eBay lowered their listing fees, but JACKED-UP the closing percentages to 8.0% —- Fine, jack-up the fees and squeeze all the profit margins of the sellers. But now you can’t leave feedback?? As a long time seller, I agree the sellers are getting screwed by the new feedback rules.
I suggest that NO SELLERS LEAVE POSITIVE FEEDBACK ANYMORE. That is what I have chosen to do. As far as negative feedback received— I dropped positive feedback and said “The Buyer Likes it in the Anal!” Then I refunded him the PayPal Payment and did a non-paying bidder dispute.
New buyers are quick to leave negative feedback — and the sellers can’t do anything. Basically, the eBay feedback system doesn’t matter now. The eBay Buyer is always right, even though they are dumb-asses with (0) feedback.
Nonsense
I have never really had many issues with buyers as I seel items of not a very high value and that wouldn’t really attract idiots. I also tend to use BuyItNow only listings with immediate payment only and so you can only Buy if you can pay straight away. However, this week was the first week that I noticed how buyers just seem to have changed totally. They don’t respond to emails, haven’t been paid for seven items and get the feeling they are still thinking about if they want the items even though the bought them last week! There was always a little fear of neg feedback that made someone pay on time and also people paid early so they would get positive feedback and then maybe sell someday with 200 plus postives from buying. Now that’s dead. How hard is it to start an Ebay site – could someone not do it really easy? I hope someone comes along and wipes them like Google did Yahoo.
I have just read through all of the comments above & as a seller I have seen such a change since the new feedback went through.
Surprize surprize! I had a 100% feedback & the very next day the feedback rule changed I got my first negative.
Buyers now are so quick to leave negative feedback. They do nothing to resolve an issue first. They leave negative feedback & then ask for you to sort a situation out rather than the other way round.
Now also since neutrals count as negatives for sellers.What on earth is the point of calling it a neutral. It’s pointless.
Feedback is inherently always more important to a seller, since our livelihoods depend on it. For a buyer whats the worst that can happen? They can’t buy off ebay any more on that account. So what! They can just open a new account. A seller can’t easily do this because they use the feedback as a way to build up a good reputation so that people will buy from them. This take a long time. A buyer does not need to build the same reputation.
Now a sellers reputation has been left at the mercy of unscrupulous buyers. Absolutely anyone now has the ability to destroy a sellers feedback without an recourse.
Here are just a few examples in which this might happen.
1 – a bad buyer – for whatever reason & there are many.
2 – a friend you fallout with down the pud, goes on ebay. Buys off you & slates you.
3 – Other sellers who are your competition. Buy from you & leave you a negative.
The list goes on…
The point is this situation is so inherently unfair.
As someone pointed out above. Scam Artists have made good genuine sellers look bad. They don’t care because they do their scam & then they are gone. Genuine sellers are the ones self to get punished.
We get punished by ebay. As mentioned above also, we are ebays customers. The buyers are our customers. If ebay keep alienating more & more genuine sellers then who will the buyers buy from when they come to ebay. Certainly not from ebay. They don’t actually sell anything. Yet they are so buyer orientated.
One final note of agreement with yet another comment above. I’ve recently started putting more items on auction rather than buy now & I’m having the same problem as describe above. Tons of bidders who are taking ages to pay. Not following through on transactions & not responding to any emails that I have sent. After 8 emails you would expect at least some reply. & this is not just happening with one or two people. Buyers now know they have all the power & are becoming aloof.
Ebay must balance this situation out or all will fall apart.
new site and ebays bad treatment of sellers
There is a new auction site that just started up, but they have the right idea, low prices and customer focus.
I have noticed that there are a lot of free sites that will let you sell but what I wondered is, if they are free how can the afford to grow? This site charges a low flat rate fee, price depends on how big of a store you want, and NO FINAL VALUE FEES, No fees for upgrading you listings, and if you buy a store your auction listings are free. If you only have one or two items to sell they charge $3 per listing, no fees to upgrade.
They would also like to start a board of sellers to help make changes and upgrades to the site, which is almost unheard of, a site that gives the sellers a voice?
If everyone would band together and work the same site no matter what site it was, sites like ebay that try to take advantage of the sellers would no longer be able to get away with it.
It is about time that these sites see that with out us sellers they do not have a website to run, let alone make money from.
sites like ebay are getting richer and the sellers are getting poorer, something about that doesn’t sit well with me. A site like that does not need to charge so much to be able to make money, pure greed on their part.
I never want to work a site that makes me feel un-important again.
This new site is really something to check out, I know that it is going to be slow going at first, at least till they get some more sellers listing, but I believe that they are going to be real big, real soon, and I for one plan on being one of the first on board.
http://www.mynugen.com
Come and check it out, they have a lot of promise. I believe it will be worth your while in the long run. or short run if they can get enough people soon.
They have covered all that we have been complaining about with ebay.
Please update the link in your story
The above link (for the eBay blacklist) is a dead link.
Here’s a blacklist link that works:
http://www.theebayblacklist.blogspot.com/
BadBuyerList.org: a bad buyer list for online seller
Hi, I built a website for online sellers to share bad buyer informations:
http://badbuyerlist.org
Any suggestion is welcome. Thank you.
I have bad ebay Buyer (Australia) here, he/she purchase item from us, pay with paypal. After 1 month, ask their bank to charge back.
Ebay ID: sydbridebliss10
Name : L Stanley / Jeffrey Broadlands
Address:
Po Box 562
Sylvania Southgate New South Wales 2224
Australia
Email Address
Itsallaboutgifts@gmail.com paypal email
thebroadlands@gmail.com charge back email
sydbridalbliss@gmail.com ebay email
What Can I do?
1. I email the above information to NSW police credit card fraud team and hope will help them to stop this guy to use other people’s credit card.
2. Post all their information to web, hope this will stop them
Ebay's feedback system hurts both buyers and sellers
What eBay has failed to recognize is that their SELLERS are their customers. They’ve jerked them around, spit in their faces and generally put the entire power of the buying experience in the buyers’ hands. Which can and does mean that unscrupulous buyers are ripping off eBay sellers every day. I’ve been both a buyer and a seller for a number of years and have never had a problem with a seller. I have, however had numerous problems with buyers who lie, don’t read an auction listing, use feedback extortion, etc. Try telling it to eBay.
here is my blacklist
here is my black list
copypaste and put in on your blocked list
1814gloria, 1966babe2007, 1lovens12009, 2005darsh, 2010archiebrown, 2010oldtimer, 2039diamond, 21956311, 2784shirley, 805ojaigirl, 8737johnh, 8880alan, abs333, allaboutdaloot, americanlineman, amust2009, anthonym708, artwallman, avashtad, backdoordoctor, baddawg, bbiller1947, bbobber3, benjshap, bidonthings, bigmopro, bitanam13, blue_phatboy, briangoul5qy9, bruce_lee2005, buffone, callumgee, cameljoe1979, captainhooks, cassyp815, ceewilly, charleesmum2201, charlesmingill, charlottehobbysales2008, cherryred-2007, chrisy7098, chupismama, clarins5, claudiacubana, cnc_imports, colleenb39, comm.major, compassinfo, conlonmont, connalou, coopsm67, cradlin1420, crazyprnzess, cubberlubber, cugs, d51298, daniele86-89, darknamelessone, davemar55, ddtaylor2009, desantis911, discountthrift, downsouth803, dspoon7997, dvls_angl89, eason.zhang, ecashsecrets, egi_253, eguzman28, eileendigs708, elco1979, emegan, emperor5, esmanhottoleticia, fartiz2005, finding_ids_sucks, fishbuster1, fmgunsmithingguy, focking-a-unicorn, fordsvt, fortheloveofmygirls, frozenrocket, garytruesdell0454, gjberman, gopisk1, grymoore, guardian6c, guccimore, handicapus564, hbrooke2188, hbw1991, hddmet, ifishking, ignaciof007, innsy40, international.recon.1, ironball, islanderboy2001, jakegupp, janis6956, jimcozzi, jimmydean444, joseaa2004, josuecain, jrr0123, justpoundsandounces, kathy1831, keepitroostin, kennethwalters, kingquad2, kmaskins1974, kmoney2010katherine, kristylisty, kut_jaclynn37, lilithobscur60, lillyd23, lionfeeder, littlenutbrownhare1, lmc19531933, lovebugvintage, low14ever, lowprofilegee, madhatter_vruco, medmd1955, michel071285, milton_valerio, missujoe09, mister.palmer, mjmolnar, monnie619, mr.discount5893, mrsgaby!, mrwesp, mxa16, negron34, nelscomp, ninu668, nitriles007, noodlenicky, nujarykohan, onecentshoppe, pacecarnut, papapump1956, parisa5825251, pasteurisation, paulalou, pfuller0511, pimentel_ieee, pink-studs, poorboy6179, poppa_ahwr, pretyroses4angels, prince_royale15, puffpuff.214, puppymagic, qthunt, radck1, reddfoxharley, rockyjake2d, rod14430, saddlisa, saildragon, sanalips, sande8890, sashinka21, sekuv, sellit-now!, shennap, shodan85, silverdigger97, simonececilie_dk, slmustangz, smecho, solojoshmiller, spalphy81, stampy2, steveitano, suttysweep123, swing0r, switliz11, tdc666, terry_tezman, thestoragelot, tint-pro, tmbrguy, tnrosarian, toan0714, toppdawgg88, toxx623, tracyenm, vegaasgt2, victorya30, vitamindiscount, wildrose872010, williemelvin, wilycayuse, wizjupit, wolffyson2, wst420, xxginobiliprxx, ymedina1947, youuglymanzz, zelegant, zhendong81
here is my blacklist
here is my black list
copypaste and put in on your blocked list
1814gloria, 1966babe2007, 1lovens12009, 2005darsh, 2010archiebrown, 2010oldtimer, 2039diamond, 21956311, 2784shirley, 805ojaigirl, 8737johnh, 8880alan, abs333, allaboutdaloot, americanlineman, amust2009, anthonym708, artwallman, avashtad, backdoordoctor, baddawg, bbiller1947, bbobber3, benjshap, bidonthings, bigmopro, bitanam13, blue_phatboy, briangoul5qy9, bruce_lee2005, buffone, callumgee, cameljoe1979, captainhooks, cassyp815, ceewilly, charleesmum2201, charlesmingill, charlottehobbysales2008, cherryred-2007, chrisy7098, chupismama, clarins5, claudiacubana, cnc_imports, colleenb39, comm.major, compassinfo, conlonmont, connalou, coopsm67, cradlin1420, crazyprnzess, cubberlubber, cugs, d51298, daniele86-89, darknamelessone, davemar55, ddtaylor2009, desantis911, discountthrift, downsouth803, dspoon7997, dvls_angl89, eason.zhang, ecashsecrets, egi_253, eguzman28, eileendigs708, elco1979, emegan, emperor5, esmanhottoleticia, fartiz2005, finding_ids_sucks, fishbuster1, fmgunsmithingguy, focking-a-unicorn, fordsvt, fortheloveofmygirls, frozenrocket, garytruesdell0454, gjberman, gopisk1, grymoore, guardian6c, guccimore, handicapus564, hbrooke2188, hbw1991, hddmet, ifishking, ignaciof007, innsy40, international.recon.1, ironball, islanderboy2001, jakegupp, janis6956, jimcozzi, jimmydean444, joseaa2004, josuecain, jrr0123, justpoundsandounces, kathy1831, keepitroostin, kennethwalters, kingquad2, kmaskins1974, kmoney2010katherine, kristylisty, kut_jaclynn37, lilithobscur60, lillyd23, lionfeeder, littlenutbrownhare1, lmc19531933, lovebugvintage, low14ever, lowprofilegee, madhatter_vruco, medmd1955, michel071285, milton_valerio, missujoe09, mister.palmer, mjmolnar, monnie619, mr.discount5893, mrsgaby!, mrwesp, mxa16, negron34, nelscomp, ninu668, nitriles007, noodlenicky, nujarykohan, onecentshoppe, pacecarnut, papapump1956, parisa5825251, pasteurisation, paulalou, pfuller0511, pimentel_ieee, pink-studs, poorboy6179, poppa_ahwr, pretyroses4angels, prince_royale15, puffpuff.214, puppymagic, qthunt, radck1, reddfoxharley, rockyjake2d, rod14430, saddlisa, saildragon, sanalips, sande8890, sashinka21, sekuv, sellit-now!, shennap, shodan85, silverdigger97, simonececilie_dk, slmustangz, smecho, solojoshmiller, spalphy81, stampy2, steveitano, suttysweep123, swing0r, switliz11, tdc666, terry_tezman, thestoragelot, tint-pro, tmbrguy, tnrosarian, toan0714, toppdawgg88, toxx623, tracyenm, vegaasgt2, victorya30, vitamindiscount, wildrose872010, williemelvin, wilycayuse, wizjupit, wolffyson2, wst420, xxginobiliprxx, ymedina1947, youuglymanzz, zelegant, zhendong81
Where to?
I went through that and if the seller had had the power to shut down the scumsucking shill bidders I would have had the Alienware Cobra Case I was bidding on. As it was the seller put it on the web several tmes after and the same thing happened. It was so crappy. I followed that case forever same case same seller. The people who won the bid would not pay. I never bid again on an item again. Is there another site to go to?
this stinks
I too sell on eBay. I think I am going to start a site where people can exchange blacklists. We need to work together. I have always had great feedback until 2 weeks ago and I had 3 jerks screw it up. I saw that they did it to others too. If I knew it before hand I would have blocked them beforehand.
Re: this stinks
Please let me know when you get that blacklist set up. I have just had a vicious buyer neg me because Canada Post was on strike and we couldn’t ship. This, after ebay sent out multiple notices to buyers about the strike, and I also sent out two personal emails to all my waiting buyers. After 2 rude emails, I decided to block her (she changed her ID to frogtropics) which is why she has left a vicious neg. “No plant, no contact, terrible experience and seller rude.”. Ebay removed the feedback, but when she changed her ID from Queenotworld to frogtropics yesterday July 5th she was somehow able to leave the same feedback all over again after the ID change. EBay is supposed to be dealing with this now. Last night someone, who I assume is her son, (same city, same postal code, hasn’t bought for 5 years and then only computer games) bought four items from me. I have no doubt that she will be leaving 4 more negs as soon as she has the chance. This is a vicious woman who is seriously disturbed. She has also left horrendous feedbacks for others.
This is my personal blocked buyers list – All with every good reason. Extortion, non payment, etc.
09grassyknob, 77sunset0_2, 8307ladyluck, aacor, abaur808, adnaw.302, aebatty, aggiesarcade, alanlimbk, aleks10100, ambermurray37, anubis-2165, barbaracreech, bessbess66, bettybiffster, bjbar121, bokharagirl, canadianaustralian623, carrol1028, catz4ever45, chiritas4you, chrisort1, clintbrandenburg, clover0120, daruma_t, dolls4sale300, doomracing, draculakkp, edaku79, eggplant5811, eileenreneeq1, esbv0702, esussli, frogtropics, gailm777, gails_streps, gardenangel4u, gardeningperennialgirl, gesneriadsgesneriads, gobeil1980, granny4564, greeeneyezzzz, happyfaceme, hazel454, hjrat53, ibegoniacrazy, ja_candles, janeblank, jmhuebb, joycewoodjr, kila13, kobietruman, ladysha54, larzbloodblade, lindaloo47, lindasviolets, lisa_swenson, lmsw1619, lois9330, loveofviolets, luvbabygap, mandytse619, markenstefan64, mimisviolets, momnomore, momoney1dog, monax30, mur4a, naga99, nch75, neonkatt, nikonca, nj6fan, owatagooseiam, palmetto*bay, pearlpearl413, peonywm, pickledpigfoot, plantcraziee, r_u_in_to_it, racerboy_8, rajateddy, rasviolet, sallyinsf, samantakubipl, sextine, sharonasay, shihtzumomx2, sky_dove, spacecat3, splash96, sprouse5150, spud19680, supercat002, tamnal352, tdsp54, thegardenangel, thegardener101, themountainsampler, trailing.on, tutor, veromene123, violeteer, violetsandroses2006, vwchickie69, waynearthur2, willows_bend, wohu2000, xlzcow, zukaitis
Do not buy from discountcardsupplies. He is the probably the worst seller on eBay. I simply told him that I found the exact same product for half the price at another store and he reported me to eBay. Very immature seller. He also started to harass me on eBay, which was a dumb idea on his part, since eBay saves all messages. I strongly advise you not to purchase from this scumbag and to spend your money on a different seller. Worst seller ever, hands down.
badbuyerslist invades privacy & is essentally bitchfest
badbuyerlist.org invades privacy and gets the facts wrong.
One complaint about me describes me as a “bitch” and involves a $50 transaction for a dress. I am male. My wife buys her own dresses….and not online. Second one, from some Yobbo in China, says I sought a refund for an item that was delivered. Everything I get on AliExpress has been delivered on time and correctly. badbuyerlist won’t identify who the buyers are who render these complaints. that is flat out cowardly. my name, e-mail address and home address are out there for all to see…and I have zero idea who the complainers are. I have requested a takedown from badbuyerslist.org. Will see how they respond….if they even feel the responsibility to do so. Amateurs pandering to angry misfits.
Re: badbuyerslist invades privacy & is essentally bitchfest
@yeahright
Well is you didn’t scam or blackmail someone your info would not be out there. If you didn’t do anything wrong why would someone waste their time flaming you or lying about you. Admit it. You screwed someone over thinking there was nothing they could do but now your info is out there for all the telemarketers to see.
Way to go anus
As long as Sellers are unhappy.......
….there is room in the marketplace for another auction site. But who has the resources to go head to head with ebay? Hmmmn…..oh, I know !! FACEBOOK !!
Hey Mark Zuckerberg. You have the money and the platform already. Why not create Facebook auction ?? You could make another 10 billion !!
ebay feedback
The major problem is that the feedback is all now controlled by buyers. I only sell a few things per year and nearly all my auctions are attacked by people having a laugh.
Unlike a shopkeeper I have no idea what a buyer is like.
When you see someone with 30 feedback that might be 30 small purchases over an eight year period. That buyer may have been very unpleasant to deal with but I wont know.
I recently had a problem with a paypal email address error. I apologised and explained how it could be resolved. The buyer got pissy and accused me of wanting to make more money on it?? (How…when he had already bid way over the odds? Of course he didnt answer! A totally unreasonble buyer with issues!
He got mildly abusive and it gave me no confidence to continue the sale.
Sure enough the neg feedback came when the buyer hadnt paid and been abusive which caused the sale to fall through.
At least a shopkeeper would have the opportunity to refuse selling to an obvious trouble causer.
Most people in the ebay community are brilliant but I now have malicious feedback on my account for a year on the stars and forever in the history pages….Its ridiculous.
black list
304ayers, 4688dennis, a62woody, alexforca09, basketballnovaman, blackmagic-2327, blackoaknaillbr, boatcanvas, buickeight, bunnyfufu323, caddy6768, captcadillac, ccg-06, chopper7646, cutlasskid1974, drivercrj, fleetwoodformal, frazee_international, gpot5290, ics36, john-burgess, kstein1310, landyachtpirate, lumturije2010, mlg73frbd706, motorila, murrayz, ncountrymotors, newparadigm1, ocean-patrol, onefastnickel, roadsterbruce, robertlee123456, rum1dvs, seahawks4u, starz10777, superior.sales.and.service, syxfour, thegmparts, valvecoversunlimited, white70cad
A Dangerous Buyer
old_weird_stuff is a buyer who purchases for re-sale, he holds the items for several weeks, tries to re-sell the item, and when his attempt fails, then he uses eBay’s BPP to force refund and he uses extortion to make the seller pay the return postage. Of the last 25 feedback comments that he has recorded for his sellers, 3 are negative, 2 are neutral, and of 5 positives he brags at forcing the seller to refund including round trip postage. Having this buyer bid your auction is equivalent to being mugged. Beware – Avoid – Use Caution!
Suing badbuyerlist.com ?
I recently found out that not only my name but all my private info shows up on that site for the whole world to see. Not only is the sellers info a lie, the entire posting is a lie. I am going to see a lawyer next week about this. After researching this all morning we think we have a pretty good case against the seller and the website fro “Publication Of Private Facts” I`m not sure but I`ll keep you posted. Theres something seriously wrong with a website that allows for this type of thing to happen. We even found out that you can say anything and everything about a person and seemingly not be held responsible. We even went as for to post a untrue story about President Obama and could have because you dont have to be verified for anything there. Its also against Ebay privacy policy to use someones personal info for third party uses. Thanks Ebay, your the greatest
Sellers Unite to Weed Out Scammers!
ebay as well as PayPal (which ebay owns since 2005) has gotten more and more dickish over the years, and now seem to prefer just the larger (high volume/high revenue) sellers who are willing to accept the losses from the occasional scamming buyer (thief really). Basically they (ebay/PayPal) want to streamline a process where sellers continue to generate income for those parasites, but when problems arise with a buyer, it’s the seller who accepts liability so ebay/PayPal doesn’t have to lose any money. The asshole scumbag buyer also gets what they want, and may even keep coming back to victimize otehr sellers. That’s why it’s important that sellers be able to leave neg. feedback as well, so they can warn other sellers if the buyer is problematic!
Block BS20102010
bs20102010 – This buyer is one you need to block. I don’t want to discuss the details of the case, but I can assure you after selling on eBay all these years I’ve never encountered a buyer like this. I have literally thousands of feedbacks and sales under my belt. I also have a friend who has over 4000 feedbacks under her belt on eBay as a seller. She read all the things bs20102010 said on the dispute and is aware of how this person handled the transaction. Even my friend who sells exclusively on eBay with over 4,000+ sales under her belt said she never encountered a buyer such as bs20102010 and has blocked that buyer as well. Trust me, save yourself a big hassle and block this person.
Nonpaying eBay buyer
Disputes shipping after winning items. Don’t let him do it to you!
sfudwin
PHILIP LUBIN
Dept of Physics
University of California
Santa Barbara, CA
http://www.facebook.com/philip.lubin
A new Block member
Member id: chateaugems
Re: A new Block member
Beware: justgreatstuff1
Bad buyer and bad seller.
Here is another database for ebay, craigslist and others
BadBuyerList.org
buyers extorting sellers
WELL~~ NOW THAT WE SELLERS CAN DO NOTHING BUT PRAISE EVEN THE NASTIEST BUYERS (ACCORDING TO EBAY’S RULES)~~ BUYER HAVE FIGURED IT OUT. THEY HAVE ALSO FIGURED OUT HOW TO “INSINUATE” THAT THEY WILL LEAVE YOU BAD FB WITHOUT ACTUALLY SAYING SO. MORE LIKE~~ “I’M NOT HAPPY BUT~ IF YOU WILL REFUND 1/2 THE COST, I WILL KEEP IT AND LEAVE APPROPRIATE FEEDBACK.
IT HAS ACTUALLY GOTTEN TO ABOUT 30% (WITH THE HELP OF OUR ECONOMY) BUT THE FUNNY PART IS~~ IT’S NEVER THE EXPENSIVE STUFF~ IT’S ALWAYS THE $10 & $15 BUYERS.
I JUST REFUNDED A LADY THE COMPLETE COST (SHIPPING AND ALL) ON AN ITEM & EVEN LET HER KEEP THE ITEM SIMPLY BECAUSE SHE SAID THERE WAS A SCRATCH (THAT I DEFINITELY DID NOT SEE. SHE IS STILL WRITING & GIVING ME THE BLUES!
I HAVE BEGGED HER TO JUST GO AWAY & LET ME TRY TO REMAIN TRANQUIL AS ~ WHEN I INFORMED HER I WAS TERMINAL~ SHE SUGGESTED THAT I SHOULD QUITE EBAY THEN AS I AM CERTAINLY NOT FIT TO DO IT!
NASTY BITCH~` loalasmom4life
A Dangerous Buyer
here is another ebay buyer gill23050 beware!!!!!
Extortionist
This buyer “juampy27” will extort you, make false claims, demand free product and then cuss you out in feedback while ebay does nothing. Avoid like the plague.
Thief "alcomen"
Add russian(although his ebay address claims USA)ebay member “alcomen” to your list. Bought a CD for 162,50$ from me in April and due to problems with the russian postal service it took quite a long time to arrive. This guy opened a case after one month against me and although i’ve sent it registered ebay decided for him. I’ve asked my postal service to track it down and they found out that the CD was delivered on June,13th. Now this creep has both my money and my CD and of course he doesn’t answer any emails.
Buyer you must block
myizzyremisonny
refused to pay customs duty then open item not received case and got the item delivered then getting refund through useless eBay customer support
If you want to protect yourself from being scammed like me, definitely put this buyer in your blocked list.
Annoy, shit buyer.
I did business with one of canadian buyer.
Name: William ●nuschuk, ID:tigergrommet (Hide 1 word in ●)
I told him that I reached selling limit and that mention on ebay policy.
However He said “Where did you look??????? You look place no good!!!
I am using ebay Canada. You can call e-bay Canada toll free. They mentioning about no limit policy selling policy for seller.
You should check there
http://ocsnext.ebay.ca.com
（←dammy URL）Anyway I can please not to pay sure.
I so soorry for last time you have to pay fee for my handling for open fee case.
If you please you can ignore.
BTW, you funny very and I make to hard laugh.
Christmas Happy for you?????????”
He waste of my time, he was having fun with my act. I don’t want to do such a immature things like the buyer though. He is so immature. He is a dishonor to Canada. I will never do such a silly things!
Dear sellers, ebay always care about buyers, not sellers, but don’t be loser.
Thank you for offering such a good place to say my a complainta grumble.
What I am more concerned about is sellers posting private information such as buyers’ names, addresses and phone numbers. That’s a privacy breach and could constitute grounds for a lawsuit, class action or otherwise.
EBay sellers. Block this buyer: james_mcwilliams
Buyers E-Scammers on Ebay
I am not a business but a normal person selling a few items. These people screwed me over and if you look in their “positive” feedback they have done it before.
Name:Jeffrey Parks and Edward Lawrence
Username:ej_marketing
Phone:314 400 8067
Address:6355 Howdershell Rd # 301 Hazelwood MO 63042-1121 and 25 S. Florissant Rd. Suite 203 Ferguson MO 63135
Country:United States
Store:eBAY
Payment:PayPal
Category:Computers & Networking
When do you go to far, and take it out on the wrong person
Until now, I have never known Ebay had so many problems. I have only purchased items I have never sold anything. I search for the things I like, I purchase them and I have never had any problems until recently. The problem is with the seller of the item, at what lengths they would go if something doesn’t go their way. I deal with criminal daily, so I can only imagine the pain it must be to sell something only to not get paid or to have it returned, and numerous other problems I have read on this post. How do you separate the bad ones from the good ones? I thought it was pretty wired tight and protection went both ways. You see I purchased some gun sights from raj_chalir, and had a problem with them. Now the problem is how he handled the issue, you see I only asked if anyone else has had the same problems, and it went down hill from there. I never asked for my money back nor would I, because these were factory sealed and not used, so it’s the manufacturers problem, but all he needed to do in the beginning was to tell me he would contact them or how I should contact them. When raj_chalir started to talk to me like a child I gave him a bad rating on customer service. He then posted me on badbuyer.com, now that I could care less about but it was his continued threats made me probably madder than he can even know it’s not the site it’s the fact that he list personal information on it. So when I noticed his posting I thought I would read and share my thoughts. I do feel bad for the honest sellers and buyers, and in hate the the idiots that make it tough for others to make a living or just sell something they have. I have only purchased 31 items on ebay, however average purchase is 500 or more for my gun accessories, I have never had to leave a bad rating before and I have paid instantly upon closing. So I am one of the good guys, I work and I buy when I can. So raj_chalir, I am not done with you yet. I hope others read this and never purchase a thing from you. I call out to all of my military, civilian and law enforcement friends to spread the word on this dude. To everyone else I wish you the best and I hope you sell all you can. raj stay off those cheesy sites your visiting man, you not photogenic .
BadBuyerList.org: a bad buyer list for online seller
I forgot to mention that i like to eat horsecum for breakfast, and love getting DP’ed by rottweilers in the evening.
Best Regards,
Ryan
BadBuyerList.org
liltma* is a buyer to put on your blacklist, sellers. Crazy doesn’t cover it. Ebay actually had to block her messages for me. Thank God I can’t see anything from her, ever again. NPB, the swearing kid of rude, and then downright weird in her next mesgs..like something a kid would write. Did I mention crazy? I don’t do crazy. Remember the asteric in her name if you’re adding her, otherwise it’ll pop up as invalid.
Buyer Review Site & Online Selling Tools
I have created an online sellers website due to frustrations with eBay and have put alot of thought and time into it, I would love people who sell online to try it out and give me their feedback. Sellsafer has 6 search engines for bad buyers, latest news, safety alerts, statistics and selling tools. I will add to it as time goes by and any help or advise would be greatly appreciated
sellsafer.com
Online Sellers Website
Hi could you please report her on a new site I have started
sellsafer.com
What is the Basis For Seller Feedback...
The Better Business Bureau is nothing more than the public supporting legal extortion. Anyone who pays hundreds of dollars can get an A+ rating. If a business doesn’t pay the fee, they can never get above a B even with only positive reporting. Even with numerous negative reports, the BBB will contact the business and ask for a fee to fix their rating regardless of outcome of the negative reports. A news agency in California was able to create a fake business they named HAMAS after the terrorist organization. with no reports positive or negative from consumers, they were able to purchase an A+ rating. BBB does not care about consumers.
Re:
sydbridebliss10
sydbridebliss10 is not a registard user through Ebay any longer, but they made their account “private” through Ebay so that no one can know their activity. So if anyone has a private account and doesn’t expose their feedback; should be considered unsafe.
chong_ding
Thanks for the heads up :). Great.
eBay feedback
After reading the page I really think you nailed it, as a long time honest seller who has constantly tried to stand my own ground whenever faced with poor decisions made by Ebay, whether it’s a new bad policy or change in ways things are handled or their eagerness to help a criminal to defraud me on a regular basis. I’ve always played it by the books and give everyone a square deal, but there always deems to be one more thing that you could never count on until it happens to you. So you adapt and try to cover yourself to make sure it can’t happen again, maybe adding a clause in your returns that specifies how things are to be handled or requiring buyers to have certain items professionally installed to ensure the items are not carelessly damaged by inexperienced installers.
But when a problem does occur and it is directly made point of in your listing and you are certain that their is no way you will be stuck paying a $50 return shipping fee and refunding that buyers entire payment after they destroyed your item, neglecting to even read your listing completely before they paid for it, then have the balls to open a SNAD case against YOU! So you are certain that there is no way you could possibly be in the wrong and you decide not to accept that as your fault, and escalate that case asking ebay to step in and help. then 30 seconds later you see a message pop up telling you they decided in the buyers favor and they have already supplied a return shipping label for about 2 times the cost you paid to ship it.
When you try to appeal, (not even the correct word since appeal means to have the case read by a different deciding group of people who have no connection or involvement in the original hearing) you could be told you are not allowed to appeal, they will not accept your appeal, your appeal was rejected within seconds.
The 1st problem is that the ruling party has a vested interest in the outcome, they stand to profit directly from that decision, which cannot be legal in any sense of the law. The 2nd problem is that even though you are “solely responsible for your listing” as ebay posts on each listing, you find that nothing you have written on that page makes any difference unless you make a mistake. If you have a tiny misspelled error, or anything that can be used against you, it will, but if you have an obvious clearly written term of sale posted set in place only due to eBay’s lack of enforcing their own policies, it will simply be overruled. Plain and simple it won’t count for anything, nada, you might as well not even bother to write anything in the listing at all, it’s safer, the chances of your words being used against you have dropped to 0, the description won’t be off, the pictures are proof enough, you sold it as “USED” all the rules that define used will apply
The only way you can defend yourself from buyers who are looking to get free stuff is to sell everything as “for parts not working” don’t write a single word in your listing other than shipping cost (in case eBay’s shipping price shown is incorrect this is your only proof that you did not intend to ship it for free as the page will sometimes likes to change it to Free when it is no longer in sight).
I have written in ebay’s community about how we as sellers do not have to lay down and accept ebay’s changes, we can simply fight back by not accepting returns when we know the buyers are lying, if we all did this ebay would be so busy dealing with these crooks that they would rethink it and make adjustments. but when it’s 100 out of 1,000,000 sellers who think this way, (we have given up on that TRS BS years ago and it has changed our lives for the better) with every seller so worried about loosing their tiny discounts they will do anything ebay says just to stay as a seller!
not until they are losing money for several months will they even open their mouths or take any actions. this is what it has become, the few with the common sense to take a stand are so outnumbered by the idiots who are letting this site destroy their sales and make this into a criminals paradise. For both fraudulent buyers and sellers to flourish. IF YOU’RE HONEST YOU ARE JUST A TARGET THAT HASN’T BEEN HIT YET.
Ebay knows that they have the sellers so frightened that they can do anything they want and only lose a small percent with each planned change targeted to take a little bit more from their sellers pockets, they will continue to do so until the larger sllers who they need find the site to no longer be worth using. That will take some time but eBay is burning through sellers as fast as they can trying to meet expectations of investors, they could care less how it’s done and who it effects, even encouraging sellers to fight cases knowing that you will lose no matter what the buyer has done. Recorded evidence which would jail that same buyer if brought to a real court of law is not even considered when they decide on your case, in fact the higher the cost of the items the less likely eBay will even give a fair reading of the evidence! They may decide in the sellers favor if the item sells for under $15 and has a $3 shipping cost, they have done so with a few of mine but when it’s $100 with a $50 shipping they won’t even bother. When the low cost items are decided they will just refund the cost out of their pocket and tell you you won, they also tell the buyer they won, they just absorb the loss to keep you happy and thinking eBay’s got my back! Then you return with a good outlook and sell some higher cost items, until it happens and you realize you have no way to cover 3 or 4 $200 losses per month, and get the defects for the cases, they have paypal hold your funds, you get limited to 150 listings per month and less than $3000 in total value even if you pay for a store which has 400 free listings included, you will just lose those free listings.
That’s why and how things are like they are here, scared sellers who won’t even question the dictator in fear of being banished from their criminal platform where the saying is” If you have a problem paying to ship your belongings to strangers as a gift and then hearing them complain the entire time about how it wasn’t good enough or delivered fast enough, then you shouldn’t be listing on eBay!”
Re:
Be glad you even got anything back at all, I have been sent back empty boxes, my box weighed 7 lbs outgoing and came back weighing less than 3lbs. All documented by the post office since the dimwit took it to the counter and shipped it back. they weigh and enter that info in their computers. I told ebay about what happened and they said too bad, but you can report them to someone who cares but still won’t do anything. ebay told me to get used to it, and to just accept returns at my own cost from now on no matter what. basically telling me that they do not do anything as you think they say they are doing when a case is opened, there is no one reading the cases, there is no decision, it’s all just a computer program that looks at the prices and number of cases and either refunds both parties or the seller pays if its over $20. I’m sure everyone has an idea that there’s some board room filled with go-getters who are on a special volunteer board that handles these SNAD cases and puts some time into them reviewing them and then bringing them to the table to be decided upon, (like a normal office problem solving group does) but that’s never been the case. It’s all about cost and the computer just has a cut off point where Ebay just rejects those and makes the sellers pay no matter what the circumstances are. Only when you call in to appeal will your case ever be seen by human eyes, it still will make no difference because no employee has the power to overrule the computer program, nor can any employee make any changes to anything that the computer has decided on and has logged the information. That’s why you can’t ever get anything done when you call ebay, to make a change takes a stack of paperwork that has to be analyzed by the upper staff and computer researchers have to verify where the error took place before anything is ever changed. This is a fact! The computer does not make mistakes, only employees make mistakes and they will find that person to make the corrections in that employees working status. The reps are only there to try to make you calm down and forget about the issue until time passes and it’s either to late to be able to make changes (as they claim) or you simply forget about wasting any more time when you know it’s useless to even bother.
So just be thankful that crazy B even sent you anything back at all, how mad would you be if that happened? What if the order was for a $100 item with $28 shipping, then they kept it, you were forced to refund the entire amount plus the return shipping cost that ebay inflates, seller fees and a defect? Effectively costing you about $200 in losses right out of your account? Then have it happen a few more times in the next few months? Be prepared for it to happen.
Another shitbayer ! Buyer/not buyer
Jeez man! How can a person bid on the last 45 minutes of your accumulated bid list, win, then disappear off the face of the earth? A significant # of our thief “bidders” are in MD or Baltimore close. Coletta Garner Maryland , Lanham. boutique_madness……..ebay heartache!!!!
Bad Buyer
I recently had an unpleasant experience with an eBay buyer mesartdeco who didn’t want to return item and refund. You cant get both.